Terms of service

Who provides the service

The Real World Map is operated by Rujie Huangm, tax identification X8701088G, at Calle de Olot 35, 08227 Terrassa, Barcelona, Spain. Contact info@therealworldmap.com for purchases, support, complaints or withdrawal requests. These terms apply to purchases made from this version onwards.

You must be at least 18 and able to enter a binding contract. If you act for a business, you must be authorised to represent it. The service is offered internationally where lawful and supported by our payment providers.

A digital advertising space

A purchase gives you the right to display an image and a link in the selected space on this website. It does not transfer land, sovereignty, real estate, an intellectual-property right in the map, or an investment product. Geographic borders are illustrative and do not express a position on territorial claims.

The space remains available to you while The Real World Map operates, subject to these terms and any resale. There is no fixed number of years, guaranteed audience, return, resale value or perpetual operation. You can update your content, subject to the content policy. We may need reasonable maintenance downtime. If the service closes, we will give reasonable advance notice where possible and respect any mandatory remedies; this clause does not waive consumer rights.

Prices and completing a purchase

New, unclaimed regions have a base price of US$5 each. A whole country has the combined base price of its included regions. Eligible promotion codes may reduce the total of these primary purchases, including to zero, subject to the conditions of the promotion and Stripe validation. Codes do not apply to resales, whose prices are set by sellers. The checkout displays the currency, discount and total payable before confirmation; your bank may apply its own currency-conversion charges. Contact us for an invoice or billing questions.

Stripe processes payments. We do not receive your full card number or security code. A temporary reservation is not a purchase: the server must confirm a completed payment or a validated zero-total Stripe checkout before assigning the space. A bank payment or authentication still in progress may keep a reservation open beyond its initial countdown. If payment fails or the reservation expires, the space is not assigned.

Before paying you can review your selection and cancel. A confirmed order and receipt identify the space, price and order number. Guest buyers must use the same verified email to manage their purchase. Keep this email accessible.

Resales

An eligible owner can offer a space for resale from US$5. The total platform commission is 10% of the price, with a US$1 minimum for new USD offers. The seller receives the price less that commission; the platform absorbs Stripe processing costs. Historical EUR offers keep their stored currency and amounts.

Selling requires Stripe onboarding, identity checks, an eligible country and a bank account. Payouts depend on Stripe settlement, reviews and banking times; a daily schedule is not a promise of next-day receipt. The buyer receives the advertising space, not the previous owner’s image or intellectual property. Owners remain responsible for their own tax obligations. Mandatory consumer protection depends, among other things, on whether a resale seller acts as a business.

Refunds, disputes, fraud or competing ownership claims can temporarily restrict a space or resale. Transfers are only final after confirmed payment. We do not guarantee that a space will resell.

Refunds and statutory withdrawal

We do not offer discretionary change-of-mind refunds, except where mandatory law requires a refund. This does not exclude remedies for duplicate or incorrect charges, failure to provide the agreed service, lack of conformity or other rights that cannot lawfully be waived.

If you buy as a consumer in the EU/EEA, you generally have 14 calendar days from conclusion of the contract to withdraw from a distance service contract. Other mandatory local rights remain applicable. This advertising service is not treated as a downloadable file whose withdrawal rights automatically disappear when you gain access.

Checkout asks you expressly to request immediate provision. Starting the service does not by itself remove your withdrawal right. Where legally permitted, a proportionate amount for service actually provided before withdrawal may be payable. We will not assume that the full price has been earned merely because the space became accessible.

To withdraw or raise a payment issue, email info@therealworldmap.com before the applicable deadline. You may write: “I withdraw from my contract for [space/order number], ordered on [date]. My name is [name] and my purchase email is [email]. Date: [date].” This form is optional; any clear statement is sufficient. We acknowledge the request and, where a refund is due, use the original payment method within the legal time limit, normally 14 days after notice. Do not send card details or identity documents by ordinary email.

Your content and account

You retain rights to your image and grant us a non-exclusive licence to host, resize, crop and display it to operate your chosen advertising space. You must have the necessary rights and comply with our content policy, applicable law and payment-provider restrictions. An external link is your responsibility and must not mislead visitors.

Keep account credentials private. Contact us promptly if your account or purchase email is compromised. We may restrict unlawful content, fraud, threats to the service or material breaches. We will normally explain the reason and allow you to challenge a decision, unless doing so is prohibited or would undermine a safety or fraud investigation. Restrictions will be proportionate; mandatory refund and consumer rights remain unaffected.

Changes, responsibility and complaints

We may update these terms for future transactions. A later version does not retrospectively change the agreed price or erase rights from a previous purchase. Material changes to an ongoing service will be notified where required. Nothing excludes liability that cannot legally be excluded, including fraud, deliberate misconduct or mandatory consumer protections.

Please contact info@therealworldmap.com with your order number and a description of a complaint. Spanish law applies, without removing mandatory consumer protection in your country of habitual residence. You retain access to the courts and consumer authorities available under applicable law; these terms do not require consumers to bring a claim only in Spain.